Script IPL Aged

Hi, [Lead Name], this is [My Name] calling, in regard to your mortgage with [Mortgage Co], I am trying to get something resolved here if you can bear with me real quick.

[Lead Name], some time ago you had responded to a letter we sent you about options to protect your mortgage in the event of a death or illness. You had responded through an automatic phone prompt system to confirm your information to receive those options, and I am just trying to find out if any one of our agents ever got back to you with those options.

That’s what I was concerned about, your request is still active. Let me get this closed out for you...